STARBUCKS’s STRATEGY
Discussion on the Company’s Mission and
Values, by EXCPR™
Starbucks coffee shop can be
classified as one of the world's leading organization, which is specialized in
the coffee manufacturer and its derivatives. Within 40 years of operation, the
organization was able to change the human behavior and their internal views
about the cup of coffee. As a result, Strabucks build its name in different 64
countries around the word.
At that time, EXCPR™ - Strategic consultant
firm - indicates that such success and high growth rate required some specific
strategy and direction that the organization should follow. Then, the Mission
statement for Starbucks was so suitable and applicable for today’s business and
market, which said to inspire and nurture the human spirit – one person, one
cup and one neighborhood at a time. Therefore, creating and managing such
business strategy able the organization to entrepreneur and lead the world’s
coffee market during the years – refer as well to EXCPR™ previous study which shows that the market share
for Starbucks business in the state of Kuwait was exceed 61.5%, as on 2012.
As
such positive results and quick achievement are the point of interest and
requirement for any business owner or CEOs, EXCPR™ Company is creating such discussion
and analysis to follow such direction by the other companies – in the
market, and then create its own business model to reach benefits.
Power
of supply and Quality
Starbucks
starts its success by believe and follow some business values and principle
between the owner, staff and customer. Thus, the organization starts with some
general concept which is required by any customer like high quality
products. Thus, such principle can be clearly shows in the organization
products like the coffee beans, finishing product, sandwiches, mugs, etc. And this is why organization has a major
strategic objective by investing around USD 20 million in coffee farms by 2015.
Partnership
with staff
The
Strabucks staff is another example of the organization’s values. Therefore the
organization is following a strategic principle in this field, as they call
them a partner. Such terminology is so important to run the business in
high efficient and professional way, as the company is sending indirect
messages to its staff as we trust on you, so please act as owner. As a
result, the total number of workers in Starbucks around the world has raised to
about 200,000 workers –partner.
Neighborhood
Another
valuable value that Starbucks group is investing in is the Neighborhood.
Therefore, the organization is looking to serve it customer and more, by
opening a nearby coffee shop branches with all additional required services. Among
those services provided by Starbucks, in its continued presence on the main roads
and vital places, provide places for business meetings, study, discuss,
Internet service, newspapers and journals, music, and others.
Community
The
community is another type of values that the Starbucks’ CEO is qualifies in.
Therefore, the organization is usually looking to reduce the excess utility
services to present its rule within the society. Thus Starbucks is aiming to
reduce the water and power consumption by 25% by the end of 2015 – the basis is the 2008 year. Also, the organization is looking
to ensure all its coffee products to be an ethically sourced by 2015,
and to build all new company-operated stores environmentally. Additionally,
Starbucks is looking to purchase renewable energy and operated in the
company stores by 2015, and the recycle product. Then, Starbucks is going
to mobilize its staff and customer to contribute one million hours of
community service per year by 2015.
At
the end, Mr. Nayef Abduljalel Bastaki – EXCPR™ Founder and CEO – said, the main
reason of Starbucks success is due to setting a successful strategic
direction. As a result, the organization is able to sell millions of its
products per day, by presenting in more than 20,500 branches around the
world- as is in March 2014. Additionally, such discussion
initiative, is aiming to find out the important of the strategic principle for
the successful in today’s business (Values, Vision and Mission), for the
growing and existing companies to generate review and faster expansions.
P. O. 21407 Safat 13075 Kuwait
Sharq – Ahmed Aljabeer Street –
CBK Building – Level 6
Tel: +965 229 1156
Fax: +965 224 78734
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